Privacy Policy



Though an email address and a fixed ip address are required to use this site, we will endeavour to keep both entirely private. Swapinator will never sell, rent or give away your personal information to third parties for any reason. We will not use tracking devices for marketing purposes. We will never market to you using your personal information. If you give your email address directly to a swapper, you will be directly responsible and not hold Swapinator responsible or liable for any problems or damages. Swapinator will release information to any law enforcement authority and will vigorously assist in any prosecution.

You can browse our sites without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. If you choose to provide us with personal information, you consent to the transfer and storage of that information on our servers.

We may collect and store the following personal information:
  • email address, physical contact information, and (depending on the service used) sometimes financial information, such as credit card or bank account numbers;
  • transactional information based on your activities on the sites (such as bidding, buying, selling, item and content you generate or that relates to your account);
  • shipping, billing and other information you provide to purchase or ship an item;
  • community discussions, chats, dispute resolution, correspondence through our sites, and correspondence sent to us;
  • other information from your interaction with our sites, services, content and advertising, including computer and connection information, statistics on page views, traffic to and from the sites, ad data, IP address and standard web log information;
  • additional information we ask you to submit to authenticate yourself or if we believe you are violating site policies (for example, we may ask you to send us an ID or bill to verify your address, or to answer additional questions online to help verify your identity or ownership of an item you list);
  • information from other companies, such as demographic and navigation data; and
  • other supplemental information from third parties (for example, if you incur a debt to Swapinator, we will generally conduct a credit check by obtaining additional information about you from a credit bureau, as permitted by law).
Marketing
We don't sell or rent your personal information to third parties.

Use
Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customized experience. You agree that we may use your personal information to:
  • provide the services and customer support you request;
  • resolve disputes, collect fees, and troubleshoot problems;
  • prevent potentially prohibited or illegal activities, and enforce our User Agreement;
  • customize, measure and improve our services, content and advertising;
  • compare information for accuracy, and verify it with third parties.


Our Disclosure of Your Information
We may disclose personal information to respond to legal requirements, enforce our policies, respond to claims that a listing or other content violates the rights of others, or protect anyone's rights, property, or safety. Such information will be disclosed in accordance with applicable laws and regulations.
We may also share your personal information with:
  • Members of the Swapinator Inc. corporate family to provide joint content and services (like registration, transactions and customer support), to help detect and prevent potentially illegal acts and violations of our policies, and to guide decisions about their products, services and communications
  • Service providers under contract who help with our business operations (such as fraud investigations).
  • Law enforcement or other governmental officials, in response to a verified request relating to a criminal investigation or alleged illegal activity. In such events, we will disclose information relevant to the investigation, such as name, city, state, zip code, telephone number, email address, User ID history, IP address, fraud complaints, and swapping and listing history.
  • Other business entities, should we plan to merge with or be acquired by that business entity. (Should such a combination occur, we will require that the new combined entity follow this privacy policy with respect to your personal information. If your personal information will be used contrary to this policy, you will receive prior notice.)
Without limiting the above, in an effort to respect your privacy and our ability to keep the community free from bad actors, we will not otherwise disclose your personal information to law enforcement, other government officials, or other third parties without a subpoena, court order or substantially similar legal procedure, except when we believe in good faith that the disclosure of information is necessary to prevent imminent physical harm or financial loss or to report suspected illegal activity.

Information You Share on Swapinator
Your User ID is displayed throughout Swapinator (and so available to the public), and is connected to all of your Swapinator activity. Other people can see your swaps, feedback, ratings and associated comments. Notices sent to other community members about suspicious activity and policy violations on our sites refer to User IDs and specific items. So if you associate your name with your User ID, the people to whom you have revealed your name will be able to personally identify your Swapinator activities.

If you access our sites from a shared computer or a computer in an internet café, certain information about you, such as your User ID, activity or reminders from Swapinator, may also be visible to other individuals who use the computer after you.

Archived Information
We will keep information beyond the existance of a user's account in the event of future legal considerations, but will release such information only when needed in the good faith belief that such disclosure is reasonably needed to respond to subpoenas, court orders, or other legal process or to enforce our terms of service. Though we will take good faith measures to keep all information secure, we cannot guarantee complete security.

Swapinator has established this privacy policy to explain to you how your information is protected, collected and used, which may be updated by Swapinator from time to time. Swapinator will provide notice of materially significant changes to this privacy policy by posting notice on the Swapinator site.

1. Protecting your privacy
  • We don't share your information with third parties for marketing purposes.
  • We don't engage in cross-marketing or link-referral programs with other sites.
  • We don't employ tracking devices for marketing purposes ("cookies", "web beacons," single-pixel gifs).
  • We don't send you unsolicited communications for marketing purposes.
  • We offer email anonymization & relay, to reduce 3rd party harvesting & spam.
  • Account information is password-protected. Keep your password safe.
  • Forums use basic webserver authentication. Close your browser to log out.
  • Swapinator does not knowingly collect any information from persons under the age of 13. If Swapinator learns that a posting is by a person under the age of 13, Swapinator will remove that post.
  • Swapinator, or people who post on Swapinator, may provide links to third party websites, which may have different privacy practices. We are not responsible for, nor have any control over, the privacy policies of those third party websites, and encourage all users to read the privacy policies of each and every website visited.
2. Data we collect
  • We sometimes collect your email address, for purposes such as sending self-publishing and confirmation emails, authenticating user accounts, providing subscription email services, registering for forums, etc.
  • We sometimes collect your phone number for account authentication purposes, and may transmit it to a third party service for tele-robotic verification.
  • We may collect personal information if you provide it in feedback or comments, post it on our classifieds or interactive forums, or if you contact us directly. Please do not post any personal information on Swapinator's forums or classifieds that you expect to keep private.
  • Our web logs collect standard web log entries for each page served, including your IP address, page URL, and timestamp. Web logs help us to diagnose problems with our server, to administer the Swapinator site, and to otherwise provide our service to you.
3. Data we store
  • All postings are stored in our database, even after "deletion," and may be archived elsewhere.
  • Our web logs and other records are stored indefinitely.
  • Registered swappers can access and update their account information through the account homepage.
  • Although we make good faith efforts to store the information in a secure operating environment that is not available to the public, we cannot guarantee complete security.
4. Archiving and display of Swapinator postings by search engines and other sites
Search engines and other sites not affiliated with Swapinator - including archive.org, google.com, and groups.yahoo.com - archive or otherwise make available Swapinator postings.

5. Circumstances in which Swapinator may release information
  • Swapinator may disclose information about its users if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process.
  • Swapinator may also disclose information about its users to law enforcement officers or others, in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms of Use; respond to claims that any posting or other content violates the rights of third-parties; or protect the rights, property, or personal safety of Swapinator, its users or the general public.
6. International Users
By visiting our web site and providing us with data, you acknowledge and agree that due to the international dimension of Swapinator, we may use the data collected in the course of our relationship for the purposes identified in this policy or in our other communications with you, including the transmission of information outside your resident jurisdiction. In addition, please understand that such data may be stored on servers located in the United States. By providing us with your data, you consent to the transfer of such data.

Swapinator enables you to share personal and financial information to complete transactions. We encourage you to disclose your privacy practices and respect the privacy of other users. We cannot guarantee the privacy or security of your information and therefore we encourage you to evaluate the privacy and security policies of your trading partner before entering into a transaction and choosing to share your information. To help protect your privacy, we allow only limited access to other users' contact, shipping and financial information to facilitate your transactions. When users are involved in a transaction, they may have access to each other's name, User ID, email address and other contact and shipping information. In all cases, you must give other users a chance to remove themselves from your database and a chance to review what information you have collected about them.

You agree to use user information only for:
  • Swapinator transaction-related purposes that are not unsolicited commercial messages;
  • using services offered through Swapinator (e.g. fraud complaints), or
  • other purposes that a user expressly chooses.
We use "cookies" (small files placed on your hard drive) on certain of our pages to help analyze our web page flow; customize our services, content and advertising; measure promotional effectiveness, and promote trust and safety.

A few important things you should know about cookies are that:
  • We offer certain features that are available only through the use of cookies.
  • We use cookies to help identify you and maintain your signed-in status.
  • Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session or when no detectable activity occurs for a length of time.
  • You are always free to decline our cookies if your browser permits, although doing so may interfere with your use of some of our sites or services.
  • You may encounter cookies from third parties on certain pages of the sites that we do not control.